Privacy Policy

At TrueWholesale, we value your privacy and are committed to protecting your personal information.

Information We Collect

We may collect:

• Name

• Mobile number

• Email address

• Billing & shipping address

• GST details

• Payment confirmation details

• Order and transaction history

• Communication preferences 

How We Use Your Information

Your information is used for:

• Order processing and fulfilment

• Shipping and delivery coordination

• Customer support and service communication

• GST invoice generation

• Payment confirmation and reconciliation

• Fraud prevention and platform security

• Promotional communication, where permitted by the user 

Payment Security

We do not store sensitive payment details such as debit card, credit card, or UPI credentials on our servers. Payments are processed through secure third-party payment gateways. 

GST Information

GST details provided during checkout will be used only for invoice generation, taxation compliance and related business documentation. 

Data Sharing

We may share limited information with:

• Delivery partners

• Payment gateways

• -Technical service providers

• -Support and fulfilment partners 

Such sharing will be limited strictly to order fulfilment, service delivery and platform operations. 

Marketing Communication

Customers may receive promotional updates, offers and notifications from TrueWholesale. Users may opt out of non-essential marketing communication at any time. 

Data Protection

We implement commercially reasonable security practices to protect user information from unauthorized access, misuse or disclosure. 

Policy Updates

TrueWholesale may update these policies periodically. Updated policies will be published on the website.